OpenPhone is now Quo — What it means for your business
Quo (formerly OpenPhone) just took a major step forward. The rebrand isn’t cosmetic — it aligns the product to where business communications are headed: AI-native, workflow-driven, and tightly integrated with the systems that run your revenue engine.
As certified Quo Expert Partners, we’ve been hands-on with the platform and are ready to help clients capitalize on what’s new. Bottom line: this is an upgrade path, not a disruption. If you want faster response times, tighter follow‑through, and cleaner handoffs across Sales, Support, and Ops, Quo delivers.
What’s new and why it matters
1) Sona AI on every plan. Quo’s AI agent, Sona, now ships across plans and is built to work like a front‑office teammate — answering, triaging, summarizing, and logging into your CRM. This moves AI from “nice to have” to table stakes.
2) Smarter call‑flow orchestration. An improved visual builder, multi‑level menus, and scenario‑based flows (after‑hours, holidays, campaign routing) reduce missed connections and manual work.
3) Deeper go‑to‑market integrations. Native ties to Salesforce, HubSpot, Jobber, Make, and more ensure every customer touch is captured and actionable.
4) Usage‑based AI pricing that scales. Sona usage is right‑sized with a free monthly tier and predictable controls, so you can pilot broadly and scale with confidence.
5) Investment to accelerate the roadmap. With new growth financing behind the rebrand, expect faster iteration on AI and automation features that move the needle on customer experience.
Preferred pricing for our network
As a certified partner, we can extend 10% off your first 3 months. Use our Quo partner link to activate the discount: get.quo.com/2fifteen-tech.
Next steps
- Schedule a discovery to review your current phone, SMS, and CRM workflow.
- Select a rollout path (pilot vs. full deployment) and define success metrics.
- Deploy with governance — call flows, AI usage guardrails, analytics, and training.
Ready to modernize your front office communications with Quo? Contact 2Fifteen Tech — we’ll provide the strategy, implementation, and ongoing optimization.
