Privacy Policy

Thank you for your interest in 2Fifteen Tech. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us. By accessing or using our website or supplying your personal information through any of our data collection forms, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We only collect personally identifiable information that you voluntarily provide to us through our contact forms or when you reach out to us directly. This may include your name, email address, phone number, company name, and any other information you choose to share with us. We never collect personal information automatically or through passive tracking.

What We Don't Collect

We do not collect IP addresses, browser types, device information, or browsing preferences from website visitors. We respect your privacy and only gather information that you explicitly choose to share with us.

How We Use Your Information

When you voluntarily provide us with your personal information, we use it only to:

  • Respond to your inquiries and service requests
  • Provide you with information about our IT services when you've requested it
  • Communicate with you about our services and customer support

How We Protect Your Information

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We follow the principle of minimal data retention—we never store your personal information longer than necessary to serve you.

No data transmission over the internet is 100% secure. While we do everything we can to protect your information, we can't guarantee absolute security.

Cookies and Website Analytics

We use Fathom Analytics for basic, anonymous website analytics. Fathom doesn't track you, doesn't use cookies for tracking, and doesn't collect any personally identifiable information. It simply tells us which pages are popular and helps us understand how visitors use our site.

Our website works perfectly fine with cookies blocked. Any cookies we might use are solely for distinguishing real people from bots and protecting against automated bot traffic. We never use cookies to track or identify individual users, and we never sell or share any analytics data with anyone.

Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

Disclosure of Information

We do not sell or trade your personal information. We don't collect, trade, or sell information from website visitors who are not customers.

For our active customers, we only share information with trusted service providers and partners when necessary to deliver our services (such as payment processors). This information is transmitted securely and only used for the specific purpose of serving you.

We may also disclose information when required to comply with legal requirements, enforce our policies, or protect our rights, property, or safety.

Your Rights and Choices

You have the right to access, update, correct, and delete your Personal Information stored by us. If you wish to exercise any of these rights or have any privacy-related inquiries, please contact us using the information provided at the end of this policy.

SMS Policy for Support Desk

If you provide your phone number for our support desk, we will only use it for technical support and service-related communications. We do not use SMS numbers or consent from the support desk for any marketing materials. Your phone number and text message consent will not be shared with any third parties.

Meeting and Call Recordings

At 2Fifteen Tech, we may record meetings and calls with clients and partners for internal purposes. This section outlines our practices regarding these recordings:

Recording Practice

  • All meetings or calls may be recorded by default unless specifically requested otherwise prior to the meeting.
  • These recordings are used internally for note-taking, training, and service improvement purposes.

Data Usage and Sharing

  • Meeting or call recordings are strictly for internal use within 2Fifteen Tech.
  • We do not share, sell, or distribute these recordings to external parties.
  • The content of these recordings is treated with the same level of confidentiality as all other client information.

Retention and Deletion

  • Meeting or call recordings are stored securely in our internal systems.
  • Upon written request specifically identifying the meeting in question, we will delete the recording of that meeting or call.
  • To request deletion, please contact us using the information provided at the end of this policy.

Notification

  • This privacy policy serves as notification of our recording practices.
  • If you wish to opt out of recording for a specific meeting, please notify us before the meeting begins.

Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the effective date. We encourage you to review the Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the information we hold about you, please contact us at:

2455 East Parleys Way, Suite 200B
Salt Lake City, UT, 84109

Thank you for trusting 2Fifteen Tech with your IT needs and respecting your privacy.