Co-Managed for MSPs: Apple Support Without the Hassle

Apple Device Management for Windows-Focused MSPs

Your MSP is built for Windows environments—so why struggle with Mac support?

Most MSPs lack in-house Apple expertise, and your team would rather focus on what they do best. Mac support requests disrupt workflows, create confusion, and slow down service delivery.

That’s where 2Fifteen Tech comes in. Our Co-Managed for MSPs service lets you support Apple devices without hiring Mac specialists or overloading your team.

We’re here to help. With our support, your clients’ Apple devices will be as secure, compliant, and well-managed as their Windows systems—without adding extra work for your team.

Why Most MSPs Struggle with Apple Support

Your Techs Know Windows—Not macOS

Most MSP technicians are trained in Windows environments, not macOS. When a Mac issue comes up, response times slow, workflows are disrupted, and support becomes frustrating and inconsistent.

Apple Device Management is Fundamentally Different

Managing macOS and iOS is very different than managing Windows. There’s no Group Policy, no Active Directory binding, and no native support in traditional Microsoft management tools. Instead, Apple devices rely on MDM (Mobile Device Management), declarative configuration, and Apple Business Manager (ABM)—which require an entirely different approach.

Traditional MSP Tools Fall Short for Macs

Patch Management Gaps

  • Most RMM tools offer limited macOS support, leaving systems vulnerable.

Security & Compliance Issues

  • Windows-focused tools lack endpoint protection, encryption management, and compliance monitoring for Apple devices.

Onboarding & Offboarding Challenges

  • Without Apple Business Manager (ABM) and MDM, deploying and managing Macs is time-consuming and manual.

Businesses Expect Apple Support

Executives, marketing teams, and creative professionals rely on Macs. If your MSP can’t support them effectively, it damages client trust and creates an opening for competitors.

How Co-Managed for MSPs Works

We integrate seamlessly into your MSP’s service stack, providing enterprise-grade Apple device management, security, and compliance—so your team doesn’t have to.

Patching & Monitoring

We handle automated patching and security updates for macOS, iOS, and iPadOS, keeping Apple devices secure and compliant.

Onboarding & Offboarding

  • Zero-touch deployment with Apple Business Manager (ABM) and MDM
  • Pre-configured Macs ready for users on day one
  • Secure device wipes when employees leave

Security & Compliance for Apple

  • Configuration of macOS endpoint protection (licensing not included)
  • Device encryption & remote management for sensitive data
  • Secure containerization for BYOD Apple devices

Deploying Your MSP’s Security Tools

We’ll work with you to determine if your existing RMM and security tools should be deployed on Apple devices and help navigate the trade-offs.

Your MSP handles direct communication with your customers. When further technical assistance is needed, they can submit a ticket to us, and we’ll provide the necessary backend support.

Why Windows-Centric MSPs Trust Co-Managed for MSPs

Apple Expertise Without the Competition

As an Apple Consultants Network (ACN) member, we bring specialized Apple expertise—under your MSP’s brand. We support your clients, but never compete for them.

Expand Services Without Expanding Overhead

For $49.99 per macOS device per month (minimum 10 devices per customer), you can offer Apple support without hiring or training Mac specialists.

Keep Clients Happy & Reduce Churn

Neglecting Mac users erodes trust and creates an opening for competitors. We ensure Apple devices are as secure and well-managed as Windows machines.

Eliminate Internal Tech Frustration

Your team shouldn’t struggle with Mac issues. We handle Apple support, so your techs stay focused on what they do best.

Stop Letting Apple Devices Be an Afterthought

Your clients expect consistent, expert IT support—on every device. With Co-Managed for MSPs by 2Fifteen Tech, you can seamlessly deliver full-stack IT management, including Apple support—without retraining your team or disrupting workflows.

Let’s Talk About How We Can Support Your MSP

Contact us today to learn how Co-Managed for MSPs can strengthen your services and help you provide seamless Apple support.