Terms of Service

Last Updated: February 2026

These Terms of Service ("Terms") govern your access to and use of the websites, products, and services provided by 2Fifteen Tech LLC ("2Fifteen Tech," "we," "us," or "our"), including our marketing website at 215.tech, the Cortex platform at cortex.2fifteen.io, and any related IT managed services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use our services.

2. Definitions

  • "Services" refers to all products and services provided by 2Fifteen Tech, including the 215.tech website, the Cortex platform, and IT managed services.
  • "Cortex" or "Platform" refers to our optional AI-powered business platform accessible at cortex.2fifteen.io, including all AI agents, document management, and related features. Cortex is a separate product that requires explicit enrollment and is not included with IT managed services.
  • "User" refers to any individual who accesses or uses our Services.
  • "Customer" refers to the organization or entity that has entered into a service agreement with 2Fifteen Tech.
  • "User Content" refers to any data, text, documents, files, images, audio, or other materials that you upload, submit, or transmit through our Services.
  • "AI Output" refers to any content generated by AI models through the Cortex platform in response to your inputs.

3. Description of Services

2Fifteen Tech provides the following services:

  • Marketing Website (215.tech) - Information about our company, services, and blog content.
  • Cortex Platform - An optional, separately enrolled AI-powered business platform offering conversational AI agents, document processing and management, audio transcription, image generation, web research, and email delivery of AI-generated content. Cortex is not automatically included with IT managed services and customers must explicitly sign up to use it.
  • IT Managed Services - Apple-focused managed IT services including device management, security monitoring, support desk, and technology consulting, provided under separate service agreements. Managed services customers are not enrolled in Cortex unless they separately opt in.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice. We will make reasonable efforts to notify affected Customers of material changes.

4. Accounts and Access

4.1 Account Creation

Access to the Cortex platform requires an account. Accounts are provisioned by 2Fifteen Tech or your organization's administrator. You must provide accurate and complete information and keep your account credentials secure.

4.2 Account Security

You are responsible for all activity that occurs under your account. You must immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4.3 Access Controls

The Cortex platform uses role-based access controls. Your organization's administrator determines which features and agents are available to you. We enforce multi-tenant data isolation to ensure that your organization's data is logically separated from other customers.

5. Acceptable Use

You agree to use our Services only for lawful purposes and in compliance with these Terms. You must not:

  • Use the Services to violate any applicable law or regulation
  • Upload or transmit any content that infringes on the intellectual property rights of others
  • Use AI agents to generate content that is harmful, abusive, threatening, defamatory, or otherwise objectionable
  • Attempt to circumvent any security measures, access controls, or usage limits
  • Use the Services to send spam, phishing, or other unsolicited communications
  • Reverse engineer, decompile, or attempt to extract the source code of any part of the Services
  • Use the Services in any way that could damage, disable, or impair the Services or interfere with other users
  • Share your account credentials with unauthorized individuals
  • Use the Services to process data that you do not have the right to process

We reserve the right to suspend or terminate access for any User who violates these acceptable use terms.

6. AI-Powered Services

This section applies only to Cortex, our optional AI-powered platform. If you are not a Cortex user, this section does not apply to you.

6.1 Nature of AI Output

The Cortex platform provides access to AI models from third-party providers including Anthropic, OpenAI, and Google (via Vertex AI). OpenRouter is used as an API routing layer to normalize access to these providers -- no additional AI models beyond those listed are used. AI Output is generated by these models based on your inputs and any documents or images you provide as context.

AI Output may be inaccurate, incomplete, or misleading. AI models can produce responses that appear confident but are factually incorrect. You are solely responsible for reviewing and verifying any AI Output before relying on it for any purpose, including but not limited to business decisions, legal matters, financial decisions, or health-related matters.

6.2 No Professional Advice

AI Output does not constitute professional advice of any kind, including legal, financial, medical, tax, or technical advice. The Services are tools to assist your work, not replacements for professional judgment.

6.3 Third-Party AI Providers

When you use AI agents, your inputs may be processed by third-party AI model providers. We access all providers through commercial business agreements and paid API plans. Under these agreements, none of our AI model providers use your data to train or improve their models: Anthropic's commercial terms prohibit training on customer content, OpenAI does not train on API data under their business terms, and Google's Vertex AI Service Specific Terms include an explicit training restriction. These providers do not retain your data long-term -- content is typically held only for a short processing window for service delivery, after which it is deleted from their systems.

While we carefully select providers with strong data handling practices, we do not control and are not responsible for the practices of these third-party providers. Each provider is subject to their own terms of service and privacy policies.

6.4 AI Model Availability

The specific AI models available through the platform may change as providers update, deprecate, or introduce models. We do not guarantee the continued availability of any specific AI model.

7. User Content and Intellectual Property

7.1 Ownership of User Content

You retain all ownership rights in your User Content. By uploading or submitting User Content to the Services, you grant us a limited, non-exclusive license to process, store, and transmit your User Content solely as necessary to provide the Services to you.

7.2 Ownership of AI Output

To the extent permitted by applicable law, AI Output generated through the Cortex platform belongs to the Customer whose User initiated the generation. We claim no ownership rights over AI Output. You are responsible for ensuring that your use of AI Output complies with applicable laws and does not infringe on third-party rights.

7.3 Our Intellectual Property

The Services, including the Cortex platform, its user interface, underlying technology, documentation, and all associated intellectual property rights, are and remain the property of 2Fifteen Tech. These Terms do not grant you any rights to our intellectual property except as necessary to use the Services.

7.4 Feedback

If you provide us with suggestions, feedback, or ideas about our Services, you grant us a perpetual, worldwide, royalty-free license to use, modify, and incorporate such feedback into our Services without any obligation to you.

8. Payment and Billing

Payment terms for the Cortex platform and IT managed services are established in your service agreement with 2Fifteen Tech. Usage of AI models through the platform may be subject to usage-based fees as specified in your agreement.

You agree to pay all fees associated with your use of the Services in accordance with your service agreement. We reserve the right to suspend access to the Services for overdue payments.

9. Confidentiality

We treat your User Content and account information as confidential. We will not access, use, or disclose your User Content except as necessary to provide the Services, comply with the law, or as otherwise described in our Privacy Policy.

You agree to treat any non-public information about our Services, pricing, or technology as confidential and not to disclose it to third parties without our prior written consent.

10. Disclaimers and Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY AI OUTPUT
  • WARRANTIES REGARDING THE AVAILABILITY OR PERFORMANCE OF THIRD-PARTY AI MODELS

We do not warrant that AI Output will be accurate, complete, or suitable for any particular purpose. You assume all risk associated with your use of AI Output.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • 2FIFTEEN TECH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO 2FIFTEEN TECH DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
  • WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM RELIANCE ON AI OUTPUT, THIRD-PARTY AI MODEL FAILURES, OR INTERRUPTIONS TO THIRD-PARTY SERVICES.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless 2Fifteen Tech and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.

13. Termination

13.1 Termination by You

You may stop using the Services at any time. Customers may terminate their service agreement in accordance with the terms of that agreement. Individual Users should contact their organization's administrator to request account removal.

13.2 Termination by Us

We may suspend or terminate your access to the Services immediately and without notice if you violate these Terms, engage in activity that could harm the Services or other users, or if required by law. We may also terminate your access with 30 days' notice for any reason.

13.3 Effect of Termination

Upon termination, your right to access the Services ceases immediately. Sections of these Terms that by their nature should survive termination will continue in effect, including Sections 7 (Intellectual Property), 9 (Confidentiality), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 16 (Governing Law).

14. Data Handling on Termination

When a Customer account is terminated:

  • We will provide a reasonable period (at least 30 days) for you to export your data before deletion, unless termination was due to a violation of these Terms.
  • After the export period, we will delete your User Content, chat history, uploaded documents, and account data within 90 days.
  • Aggregated, anonymized usage data may be retained for analytics and service improvement purposes.
  • We may retain data as necessary to comply with legal obligations.

For details on data retention, please refer to our Privacy Policy.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with the effective date. For material changes, we will make reasonable efforts to notify affected Customers at least 30 days in advance. Your continued use of the Services after any changes constitutes acceptance of the updated Terms.

16. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through the courts of competent jurisdiction in Salt Lake County, Utah.

17. General Provisions

  • Entire Agreement. These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and 2Fifteen Tech regarding the Services.
  • Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
  • Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
  • Force Majeure. We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including natural disasters, acts of government, internet outages, or third-party service disruptions.

18. Contact Us

If you have any questions about these Terms of Service, please contact us at:

2Fifteen Tech
2455 East Parleys Way, Suite 200B
Salt Lake City, UT 84109

Email: legal@215.tech

Thank you for choosing 2Fifteen Tech. We are committed to providing excellent services and maintaining a fair, transparent relationship with our customers.